So you are headed to the shop with that check engine light on. A few things to do, first lets take control of the visit. Read the work order and make sure it matches your complaint. Ask to talk to the technician that is going to work on your car (if possible). If not ask that he calls you.
Here is an example of a common communication problem.
Work order reads will not start. Tech starts car several times during the day. No problem found, now you are frustrated. A good tech will ask you if this is a “cranking” problem or “starting” problem. There is a big difference.
Second ask for old parts, and to be shown where the fault is, (if possible). And last you want them to go over the bill.
Subscribe to:
Post Comments (Atom)
Starting and cranking are different?
ReplyDeleteWhat's the difference?
I'm not trying to be cranky. Just getting discussion going and my own genuine curiosity satisfied.
No crank is when you turn the key and nothing happens, or maybe a click sound. this will lead the technician to checking out the starting circuits, starter, connections, etc.
ReplyDeleteNo start is when the engine turns over (cranks) but does not start. this will lead the technician to checking out the ignition system and the fuel system, or base engine timing.
Good Question